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Our Privacy Policy Our Privacy Policy
Privacy Faq:
What personal information do we gather and how do we use it?
When you order, we need to know your name, email address, mailing
address, credit card number, and credit card expiration date. This
allows us to process and fulfill your order and to notify you of your
order status.
When you sign up for services like Newsletters or download certain
software or plug-ins made available by us through our site, we need
only an email address -- which we use to send the information you
requested.
When you submit a customer feedback, we also ask for your email address but we will not display it with your feedback. This is for our reference purposes so we can get in touch with you.
When you enter a contest or other promotional feature, we may ask for
your name, address, and email address so we can administer the contest and notify winners. The Jade Market Hong Kong and Qasia may also host promotions and sweepstakes that may be sponsored and administered by outside parties.
We may personalize your shopping experience by using your purchases and site behavior to shape our recommendations about other merchandise that might be of interest to you. We also monitor
customer traffic patterns and site usage to help us develop the design
and layout of the site.
We may also use the information we collect to occasionally notify you
about important functionality changes to the web site, new
The Jade Market Hong Kong and Qasia services, and special offers we think you'll find
valuable. If you would rather not receive this information, email us to change your preferences. Make sure your email address you have left with us is correct.
How does The Jade Market Hong Kong and Qasia protect customer information?
The Jade Market Hong Kong and Qasia uses the latest encryption technology to keep your personal information safe. All your ordering information -- including
your name, address, and credit card number -- is encrypted using a
secure server for maximum security. Your credit card and billing
information cannot be read as it travels to our ordering system. To
ensure that your information is even more secure, once we receive your
credit card information, we store it on a server that isn't accessible
from the Internet. We're so certain that our online order systems are
secure that we back it up with a guarantee. In the unlikely event that
you are subject to fraudulent charges, remember to first notify your
credit card provider in accordance with its reporting rules and
procedures. If, for whatever reason, you are held responsible for any
fraudulent charges made on our site, The Jade Market Hong Kong and Qasia will cover the entire liability for you, up to $50, as long as the unauthorized use of
your credit card resulted through no fault of your own from purchases
made from The Jade Market Hong Kong and Qasia while using our secure server.
Credit card transactions are handled by a third-party financial
institution, which receives the credit card number and other personal
identifying information only to verify the credit card numbers and
process transactions.
What about "cookies"?
"Cookies" are small pieces of information that are stored by your
browser on your computer's hard drive. Our site uses cookies to speed
navigation, keep track of items, and provide you with custom-tailored
content. We also use cookies to remember information you gave us so you don't have to re-enter it each time you visit the site. By showing us
how and when shoppers use the site, cookies also help us see which
areas are popular and which are not. Many improvements and updates to the site are based on the data derived from these cookies, such as
total number of visitors and pages viewed. Most browsers are initially
set to accept cookies. If you'd prefer, you can set yours to refuse
cookies. You will still be able"Privacy Policies"
